![]() ![]() DoNotPay Can File an Insurance Claim in Your Steadīesides being able to file complaints on your behalf, DoNotPay can also file an insurance claim for you. Choose the courier and provide details about the shipmentĭoNotPay will submit a complaint on your behalf, saving you from all the unnecessary work you’d have to do to get a refund on your own.Find and select the Late Delivery Refund product.If you don’t want to deal with UPS’s customer service or fill out forms that will only waste your time, use DoNotPay! We have developed the Late Delivery Refund product, using which you’ll be able to file a complaint and request a refund in just a few clicks. The Easiest Way of Getting a Refund Is With DoNotPay Dial 1-80, explain your problem to customer care, and request a refund.Log in to your account on the UPS Email Support page and contact customer support.Go to the UPS Help and Support Center and answer the chatbot’s questions.Getting a refund from UPS when your package arrives late means that you will have to: How To Contact UPS and Get a Refund on Your Own Submit a claim with DoNotPay and request a refund in a snap.Report the problem to UPS directly and try to get a refund.Contact the sender of the package and initiate a trace process with UPS.Check with your neighbor or another resident of your home whether they picked it up (if it’s a package that requires your signature). ![]() See if the driver left your package at your front porch, side door, back porch, garage area, or some other safe place (if the package doesn’t require your signature upon arrival).If you tried all of the tracking options we listed in the table above but your UPS package is still nowhere to be found, you should: What To Do if UPS Says Package Was Delivered, but It Wasn't Enter the 12-digit number that’s located on the UPS InfoNotice.You can then use it to track your order by following these steps: When the UPS package isn’t on time, you will receive a UPS InfoNotice. If the delivery is late or any changes occur, you will be notified via text message or email If you choose to track your order with UPS My Choice, you will be able to watch your deliveries go from point A to point B in real-time. This option lets you choose where, when, and how packages are delivered to you. Select the destination country or territory.Enter the shipment reference and shipper account.Find and click on Track by Reference Number.You can then use the reference number to track your order by following these steps: When ordering something, you will be offered to assign a reference number to the package, which can either be: In case you’ve lost your UPS tracking number, there are various options you can try to track your package: Tracking Option You Can’t Find Your UPS Tracking Number-Now What? ![]() To see where your UPS package is, you will have to: This will help clarify any confusion and let you know if your order is still underway or if it’s lost. To solve the problem of your missing package, the first step you’ll have to take is to track it. UPS Package Says Delivered, but the Package Is Not Here-How To Track It UPS says delivered, but no package has arrived? If this happened to you, there’s no need to worry as DoNotPay has your back! Our easy-to-read guide explains how you can track your package, file a complaint, and request a refund in a matter of clicks. Is anyone else experiencing someone inside Shopify address this issue directly with UPS? I can't be the only business owner burdened by this.Late Delivery Refunds UPS Says Delivered but No Package Is Here-What To Do DoNotPay Explains What To Do if UPS Says Delivered but No Package Has Arrived We pay for shipping and delivery to the customer's address, not to a nearby location. I can't afford to track down customer's orders for them because UPS is failing to deliver packages. Not only is this terrible customer service from UPS, but this is a big inconvenience for our customer and a waste of time for me as a business owner. ![]() Instead, the driver is just dumping the package to an access point. This means that the driver didn't actually attempt a delivery. Most of our customers never receive an InfoNotice (door tag left by the delivery driver) from UPS stating that the package was not delivered to them. Instead, it is delivered to a local UPS access point. They continually claim that they received a "package delivered" notification, but the package isn't delivered to their address. Over the past several months, we've received a large increase in customer inquiries regarding the status of their order. Our store uses Shopify Shipping for all domestic shipping (using Shopify's UPS and USPS accounts). ![]()
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